Global Technical Support Representative - Portuguese Speaker

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New York, NY

Posted Feb 28, 2013 - Requisition No. 35972

The Role

Make the most of your IT knowledge in one of the most progressive financial environments in the world. In this role you will be solving issues in areas including but not limited to, software, hardware, networking and mobile communication. This coupled with support of our clients globally will allow you to use your communication and technical skills in a fast paced environment. Join the team that is delivering technical support to the users of the most powerful tool in the financial industry today.

Qualifications:

  • Must be fluent (written and verbal) in English and Portuguese
  • Superior written and verbal communication skills
  • 2+ years experience in a help-desk environment supporting end-users over the phone
  • General knowledge of IT related subjects is highly desirable
  • Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
  • Multi-tasking skills and ability to work well under pressure

The Company

Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company's strength- delivering data, news and analytics through innovative technology, quickly and accurately- is at the core of the Bloomberg Professional service, which provides real time financial information to more than 300,000 subscribers globally. Bloomberg's enterprise solutions build on the company¿s core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government and Bloomberg New Energy Finance, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and two magazines, Bloomberg Businessweek and Bloomberg Markets, covers the world with more than 2,300 news and multimedia professionals at 146 bureaus in 72 countries. Headquartered in New York, Bloomberg employs more than 13,000 people in 185 locations around the world.

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