The Company: 

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. 

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive, and collaborative — and in providing a work environment that encourages our employees to be their best. 

The Team: 

The Global Employee Operations team are dedicated to provide employees an experience that drives innovation, collaboration, productivity, and transparency through our services and applications. Our team is central in this effort by providing platinum support to nearly 21 000 employees, clients, and visitors in more than 170 state of the art offices around the world. 

We are committed to delivering the highest standards in customer service to all guests, clients, and employees. We are highly detail-focused and constantly looking for ways that we can improve our offices and enhance our customer experience. We collaborate with a multitude of internal departments on a global level to deliver fast and effective solutions. 

This is a future opportunity for our 2023 graduate hiring program with a 2022 summer internship opportunity. 

The Internship: 

Bloomberg’s Workplace Operations & Supply Chain team is seeking an enthusiastic and highly motivated intern who will gain hands-on experience in business operations. The team is crucial to the smooth operation of our internal IT systems at Bloomberg. We are looking for people who can provide front line support for our employees, which includes providing exceptional customer service and being able to resolve their technical queries. An important part of this role is also collaborating with our larger team to escalate and resolve more complex technical issues. You will be joining the team that forms Bloomberg's front line, providing level 1 & 2 technical IT support for our employees. You could be part of this team striving for best in class customer service whilst taking a detail-oriented approach to addressing our employees’ technical needs quickly and efficiently. This opportunity will provide a 360 degree view into business operations and what it takes to fuel an enterprise the size & scale of Bloomberg.

Collectively with other interns across Asia, you will work on a design thinking project that enhances our overall support and client experience as well as facilitate data driven business decisions. 

Support is coordinated via ticketing systems, over the phone or Instant Message. The role will be a combination of providing remote and desk side support for PCs, Laptops & MACs. In addition to PC support you will have the opportunity to learn more about and support other areas such as Mobile Technology and AV systems. Full training of the Bloomberg software and ticketing systems will be given to the successful candidate.  

This is an entry level role where you’ll need: 

• To be a current penultimate year tertiary student who will be available for a 10 weeks summer internship from May to July 2022, and will be available to start their full-time employment with us in 2023. 
• Completing our 2022 Summer Internship program (10 weeks between May to July 2022) is an integral and important part of our assessment process for the 2023 Graduate Program. 
• A demonstrable interest in Information Technology (example: academic course or work/internship experience or extracurricular activities) 
• Experience in delivering exceptional customer service through solution focused mindset and high level of interpersonal skills 
• Exposure (through school/work/internship) in end-to-end project management with multiple stakeholders  
• A strong aptitude in critical thinking, multitasking and attention to details in a fast-paced environment 
• Analytical and problem-solving skills, demonstrated through school projects or work experience  
• Ability to communicate/present effectively and articulate thought process clearly  
• Enjoys working in a team environment 
• Proficiency in Microsoft Office, demonstrated through school projects or work experience 
• Excellent verbal and written communication skills in English 

If this sounds like you: 

Apply if you think we're a good match.  

Bloomberg is an equal opportunities employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

Bloomberg is a disability inclusive employer. Please let us know if you require any adjustments to be made for the recruitment process by email. access2@bloomberg.net