Solutions Engineer - Managed Systems Support

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Posted Jul 20, 2022 - Requisition No. 105657

The Escalated OS Support team manages a large and diverse fleet of Linux, Windows, Solaris, and AIX servers, handling all aspects of operating system administration including configuration management, task orchestration, kernel and performance tunables, and file-systems. You will get to work with modern, open-source tooling while maintaining mission-critical systems hosting a wide array of applications. We are driven to provide a service that focuses on process improvement as well as maintaining a culture of information sharing and team collaboration.

What’s in it for you:

The Escalated OS Support role will provide world class systems management and engineering skills for this global Linux/Unix and Windows computing environment.

We'll trust you to:

  • Remediate host level OS issues as they relate to the environment and baseline configuration
  • Perform OS level activity including investigation, maintenance and repair of servers
  • Take ownership, work independently on problems and handle critical issues from various business units
  • Measure key performance metrics within Bloomberg’s network and proactively identify problems
  • Work in an Agile manner, be data-driven and ready to adjust the course
  • Work on a shift of 6am-3pm running from Sundays-Thursdays or Tuesdays-Sundays

You’ll need to have:

  • Extensive experience showing progressive levels of responsibility within the realm of systems administration engineering (Linux heavy)
  • Experience with interpreted languages (such as Python, Ruby, Perl) and shell scripting (ksh or bash ideal)
  • Strong verbal and written English communication skills
  • Experience working in a 24/7 production engineering organization
  • Must function as a member of a team and thrive in a fast-paced, interrupt-driven systems environment
  • Strong sense of operational reality
  • Ability to prioritize work including active data center service and projects in flight
  • Desire to learn and take ownership of personal development
  • The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail

This position requires at least one of the following: 

  • a bachelor’s degree in computer science or a related field, and/or
  • an equivalent combination of education, and/or
  • specialized training, and/or

  • related professional experience.

We’d love to see:

  • Ability to implement basic tunables and network settings using configuration management platforms (e.g. Chef)
  • Capability to plan, implement and manage complex projects
  • Motivation to improve the top and bottom line of our business
  • Excellent and rapid troubleshooting and repair skills
  • Passion for educating others and improving our team capabilities
  • Creative capabilities in a complex, fast-paced technology environment
  • Experience with LVM and network-based enterprise file-system management
  • Experience with creating and improving documented procedures to prevent and reduce the severity of outages
  • Prior involvement in coordinating activities with vendors such as software and firmware bug reporting and remediation

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email / or our Diversity Partner EmployAbility

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