Posted Jul 23, 2018 - Requisition No. 68323
A trader can't access Bloomberg, telephone support can't fix the problem, they pass the problem to you. You visit the client locally, you use your initiative, you respond quickly and think on your feet. Within minutes, your troubleshooting skills have got the trader back up and working.
You're a calm voice and have a cool head in a fast-paced environment, you're customer service driven. Our clients internally and externally count on you, you wear many hats working in Bloomberg on site support. You are part of a local team that works on a multitude of tasks that includes servicing our customers over the phone or on-site through to supporting our internal infrastructure. It could be a simple client visit to swap out a keyboard through to installing a router on site. But whatever it is you're happy to help.
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
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