Data Operations Manager
New York, NY
Posted Jul 25, 2018 - Requisition No. 68369
Bloomberg PolarLake delivers the world’s foremost Data Utility to the Financial Markets. Our clients experience immediate improvement in Data Quality, Operational Process & Control, Reaction to Change and Data Governance when they on-board to our Private Cloud - Hosted Service.
Why Bloomberg PolarLake?
At Bloomberg PolarLake, You’ll have the opportunity to go above and beyond as well as work on interesting challenging projects with a number of key partners both internally and externally. We are passionate about people who are excited by innovation, who care about our customers and what to help us achieve our mission to “Simplify Data Management”. If this sound like you we'd love to hear from you!
What is Bloomberg PolarLake? Click on the link https://vimeo.com/191984727 and See for yourself!
What’s the role?
Bloomberg PolarLake is seeking a deeply motivated Team Leader to join our Data Operations team. Bloomberg PolarLake is an Enterprise Data Management (EDM) business, providing simplified data management solutions to the financial industry. Based in the NY office you will assist with the operational support of managed service clients, initially undertaking the daily operational tasks of handling the acquisition and cleansing of data from the many multi-vendor sources.
What will you be doing?
As a Team Leader, you will:
- Carry out individual performance management in order to maintain and improve productivity and quality
- Create an inspiring team environment with an open communication culture
- Provides guidance to team members regarding work procedures, technical issues, work priorities, and customer interactions Determines work requirements & priorities of Production Support team members
Responsible for day-to-day operational activities which will include:
Monitor the receipt of financial data feeds from external vendors, as well as our client’s proprietary data.
Investigate and resolve exceptions issues on a variety of client activities such as Security Master, Price Master, Index Master, Legal Entity Master and Corporate Actions.
Responding to ad-hoc queries from customers and ensuring that a high quality service is provided to Bloomberg PolarLake clients according to a defined Service Level Agreements (SLAs)
Research data quality issues, identifying resolutions and updating systems as required
Drive data quality through continuous process improvement.
Lead changes for improvement to workflow activities.
Participate in user acceptance testing during initial on-boarding of managed service clients
Various ad hoc projects
What would we like you to have?
Bachelor Degree in Finance/Business or in related discipline; or equivalent work experience with a leadership experience
Strong analytic and problem solving skills including the tenacity to resolve issues which may be complex
Excellent communication skills / Customer service experience
Ability to work under tight deadlines with challenging clients
Strong PC skills
Experience in products such as Security Master, Pricing, Index, Legal Entity and Corporate Action Data Management would be preferred but not essential
Experience with data providers such as Bloomberg, Thomson Reuters, Markit, IDC, SIX, and others would be preferred but not essential
We’ll like you to be?
The individual will be
- self-motivated and creative who is not afraid to take the initiative and thrives under pressure
- a detailed orientated, strong communicator with excellent interpersonal skills
- a team player with effective time management who is willing to learn and grow Organized, detail-oriented and have the ability to multitask.
Interested in technology & finance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
If this sound like you. We’d love to hear. Please apply by following the link.