2021 Global Markets Electronic Trading Support
Posted Jan 27, 2021 - Requisition No. 88496
In global markets, buy-side and sell-side professionals strive to achieve the best execution across multiple asset classes. The Bloomberg Professional service provides trading solutions and sophisticated analytics to meet these needs.
Our global markets electronic trading platforms connect to all Bloomberg and third party Order Management Systems (OMS). This allows our clients to monitor, trade, allocate and perform transaction cost analysis (TCA) on their trades for each asset class and seamlessly interact with their chosen OMS.
We are looking for individuals with market knowledge and expertise to support our buy-side and sell-side clients across all asset classes.
What’s the role?
You will start your journey by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: economic principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!
You will join one of our Analytics teams, delivering exceptional customer support to our clients while working towards an asset class specialism.
Following the completion of your specialism, you will move into a team of passionate and high-performing electronic trading support representatives responsible for our suite of electronic trading products including FXGO (Foreign Exchange), EMSX (Equity) and FIT (Fixed Income).
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of a variety of electronic trading solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, such as becoming a Subject Matter Expert within the team, or progressing into one of our Order Management or Electronic Trading Sales teams. You could go on to take up a Leadership position, or pursue a role in our Product or Implementations teams.
The role can be broken down into 3 core areas:
Client Service – At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with external stakeholders
Product and Domain Expertise - You’ll know your customers’ business, our competitors, and Bloomberg’s product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.
Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritising product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance:
- Experience with capital markets trading systems and knowledge of current trends facing traders/trading desks directly
- Previous knowledge and experience of order management or electronic trading systems
- Understanding of regulation affecting the market
- Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
- Attention to detail with strong analytical skills
- To be a self-starter: a proactive collaborator with strong multi-tasking and prioritisation skills
- Excellent customer service skills
- Ability to assist with product testing and project management work
- Business fluency in English is essential
We would love to see:
- Knowledge of connectivity across listed markets e.g. FIX, TMP, XML
- Knowledge of Capital markets and derivatives
- Business fluency in another European language is highly desirable
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