Technical Specialist - Data Center Hardware/Operating System Technician (Consultant)

Careers at Bloomberg

Dayton, NJ

Posted Jun 5, 2018 - Requisition No. 67456

Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading.

Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence.

Job Shifts:

  • First shift (day), second shift (afternoon), third shift (night), along with weekend hours

We'll trust you to:

  • Learn and understand the data center site in order to manage events that put our critical systems at risk
  • Organize people, communication and knowledge to support problem follow-up and data center activity
  • Perform activity impact and risk assessment along with service notification at the appropriate level of awareness
  • Maintain accuracy of documentation and recorded details of physical assets and connections
  • Detect, investigate, and drive operating system issues affecting production equipment availability
  • Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling
  • Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation

You'll need to have:

  • Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files
  • Ability to prioritize work including active data center service and projects in flight
  • Knowledge of Layer2 and 3 network concepts
  • Desire to learn and take ownership of personal development
  • Passion for educating others and improving our team capabilities
  • The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail
  • The ability to perform physical activities including walking, lifting, and climbing a ladder

We’d love to see:

  • Desire to lead people, projects and problem investigation
  • Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling
  • Hands-on experience replacing server and network hardware
  • Familiarity with reporting tools including Grafana and Splunk
  • Awareness and some exposure to programming or scripting
  • Networking experience with sound knowledge of Cisco IOS and JunOS
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