Posted Mar 20, 2018 - Requisition No. 66106
Financial firms rely on dozens of critical systems to develop and execute strategies, evaluate risk, track P&L, manage sales and trading, and handle settlement. The constant challenge is the complexity of integrating these systems so that data moves correctly across the enterprise, at higher speeds and lower costs. Building solutions in-house can take a large team and a larger investment. Integrators and consultants may not understand a firm’s business model or data. That’s where we come in.
Here in the Connectivity and Integration Services (CIS) team, we help firms manage that complexity. Providing common tools, services and expertise, we enable firms to simplify technology relationships, which ultimately drives lower total cost of ownership, faster time to market and improved transparency. With our track record in delivering hosted solutions and our understanding of our customers’ needs, we believe we are uniquely positioned to help clients with this challenge.
The team is enjoying an exciting period of growth and we’re seeking a dynamic, confident Support Desk & Technical Relationship Representative. You’ll be responsible for primarily focusing on 'owning' the support issues and alliances with our clients. You’ll also be strategically focused on the overall customer experience and deepening our relationship with them, from managing service tickets through to proactive engagements with existing clients. As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including SWIFT, FIX, XML, MQ and Bloomberg APIs. You should be able to demonstrate credibility with a proven knowledge of the Capital Markets technology integration industry and have a very good understanding of both buy and sell-side workflows including decision support, execution, position management, middle office and settlements.
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.