Human Resources- Global People Services (GPS) Specialist (Hong Kong)

Careers at Bloomberg

Hong Kong

Posted Oct 9, 2017 - Requisition No. 62391

At Bloomberg we are recognized for our smart speed, visibility, and our extraordinary customer service and we believe our people are at the core of our success. When our company is successful, we have the platform to transform the world with our philanthropic impact. We are constantly building a strategy that will find and cultivate the greatest talent in the world. We welcome you to be part of us if you are passionate about the innovative evolution.

Our Team

We are Global People Services, an integral vehicle of Human Resources delivering a first class experience to the enterprise. GPS HR Specialists are the vital consultants for employees and business leaders when they have any questions or concerns about HR-related programs, policies or procedures. The global team facilitates critical employee lifecycle transactions in a seamless way. From on-boarding new hires into the company, to coordinating global mobility and working closely with external vendors, our aim is simple- to provide a seamless, platinum level of support to our colleagues and businesses. Discretion is something which comes naturally to you, and you're able to find that perfect balance between professional and personable. You love dealing with people, and you're that person who knows what customer service really means.

What’s the role?

You’ll execute all frontline HR processes as they pertain to employees for all of our offices Globally including onboarding, employee life-cycle events and off-boarding. You’ll also provide consultation to employees on topics that cover a full range of HR-related policies, including relocations, flexible work arrangements and leaves of absence. You’ll have the opportunity to build a network across the different centers of excellence in HR and across the GPS team globally. Additionally, you’ll be asked to identify opportunities to enhance the service provided by GPS and ultimately implement changes.

We’ll trust you to:

  • Understand and execute on Bloomberg’s end-to-end HR business processes
  • Process transactions in our HR System (Workday) and maintain data quality
  • Address the HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
  • Draft binding employee documents, including offer letters, flexible work arrangements and relocation agreements
  • Perform testing and create documentation for HR systems and process enhancements
  • Work collaboratively to improve efficiency and consistently execute all HR business processes

You’ll need to have:

  • Bachelor's Degree or equivalent experience
  • Experience working in a dynamic fast-paced environment
  • Ability to manage and prioritize multiple work streams simultaneously
  • Willingness to embrace new HR technologies and changing processes
  • Ability to work independently, under pressure with frequent deadlines and high attention to detail.
  • Excellent communication skills in both English and Chinese (verbal and written)
  • Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
  • Ability to handle confidential information professionally and appropriately
  • Proven ability to provide first-class customer service

What’s in it for you?

  • In-depth training in end-to-end HR policies, procedures and systems, especially Workday
  • Opportunity to become subject matter expert in processes of interest
  • Exposure to all business areas, and interaction with senior-level colleagues and candidates
  • Training on basic Bloomberg Terminal navigation and functions

We’d love to see:

  • Customer service and/or shared services experience, preferably in HR
  • Experience using Workday
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