(This is a 6 month internship for students that are required by their university to complete a placement as part of their degree studies. Graduates looking for a full-time role should apply here: https://careers.bloomberg.com/job/detail/73509)

You’re the first of your friends to know about a major economic event. You have an appetite not only to see the world but to learn what makes it tick. You build relationships quickly and effortlessly and have a real desire for a career in a client-facing role. You're professional and personable, intelligent and analytical. You're a solution-provider, with a passion for providing platinum customer service.

Our team

On the Analytics Help Desk, our clients always come first. We provide round-the-clock support for Bloomberg Terminal users all over the world and across multiple industries. We interact directly with clients via our 'Instant Bloomberg' chat system, solving their queries and conducting training.

We provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximise the value of Bloomberg.

We’re a calm voice in a busy, volatile market. Our clients rely on us to help them make better, faster decisions using the power of the Bloomberg Terminal. On any given day we respond to over 12,000 queries in more than 15 languages.
The variety of the problems we solve is incredible. One moment, we could be working with a Portfolio Manager who’s worried about risk. We show her how to use the Risk Analytics platform to find the most volatile securities in her holdings. The next - we may be chatting to a trader who needs help understanding the liquidity profile of two potential investments. We teach him how to size them up against each other.

What's in it for you?

Our long-term internship is an exciting opportunity to spend 6 months working in the German speaking team of our London Analytics department, where you’ll be responsible for providing the best possible user experience for our Bloomberg Terminal clients.

In advance of joining your team, you’ll spend 10 weeks in a comprehensive classroom based training programme, learning about all aspects of the financial markets - economic principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools the Bloomberg Terminal has to offer.

Having benefited from the excellent training, you’ll have a solid foundation of knowledge which will enable you to deal directly with our clients. As well as answering their questions, you’ll make valuable contributions by taking part in calling campaigns to promote new functionality and features of our core product, the Bloomberg Terminal. Hands-on projects will allow you to experience how your full-time career could evolve.

Throughout the internship, you'll be supported by your line manager, buddy and your recruiter to ensure you receive regular feedback on your work and have the support and guidance you need to navigate the company.

Where can this role take me?

Should you perform well in the internship, you could be made a permanent offer to join us after your graduation in 2020. In a full time role, you’ll have the opportunity to specialise in the asset classes which are most interesting to you. You’ll develop the soft skills required for a client facing role and all the while, we’ll support you with a thorough and rigorous training plan, to equip you with the knowledge you will need to better understand the financial markets, our products and the clients you will be supporting.

A full time role in Analytics will allow you many career advancement opportunities. You could focus on a specific area within the financial markets (like fixed income or equities) and become an advanced specialist. You could also move to support the clients of our trading solutions and learn a whole new product. You could also move to our Sales department to start selling the Terminal, or perhaps move into a management role, leading a team. The opportunities we can give you are vast and varied.

Read more about the full time opportunity here: https://careers.bloomberg.com/job/detail/73509

You need to have:

• Full business fluency in German is essential
• A demonstrated interest in the financial markets and the aspiration to work in the financial services industry
• Strong critical-thinking and problem-solving skills
• Exceptional communication skills (both written and verbal)
• The aptitude to learn and adapt quickly in a rapidly changing environment
• Real ambition to pursue a client-facing career, with a strong interest in account management and sales
• The ability to work for 6 months starting in September/October/November 2019
• The ability to convert onto our Graduate Analytics & Sales Programme in 2020.

We’d love to see:

• Work experience in a client facing role
• An interest in technology

We'll trust you to:

• Act as an advocate for Diversity and Inclusion, truly understanding its importance to our business

If this sounds like you:

Apply! If we think you are a good match we'll get in touch to let you know the next steps. Please note this is a two stage application process, following the submission of your candidate details you will receive an email with directions to complete an online assessment. Your application will not be complete until you have submitted the assessment.

To learn more, visit our YouTube channel “Inside Bloomberg”.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.
If you would prefer to discuss this confidentially, please email access2@bloomberg.net.

Alternatively, you can get support from our disability partner EmployAbility. Please contact +44 7852 764 684 or info@employ-ability.org.uk