BPO Workflow Specialist
Posted Oct 3, 2018 - Requisition No. 71067
An exciting and new opportunity has opened up to join the Bloomberg Product Oversight team in New York. This critical team dives deep into the very roots of our client’s workflow to get a comprehensive understanding of their business. The team aligns client workflow and data consumption with the appropriate contractual framework and Bloomberg offering, protecting both our clients and Bloomberg. With both a consultative and analytical approach, they examine client data workflows, content licensing frameworks and strategic initiatives working closely across all internal lines of business. With such close proximity to our clients, the team is at the forefront of being able to provide business and product gaps to our management to better improve our offerings.
Does this sound like you? Let us tell you more.
What’s the Role?
You will be proactively analysing existing client profiles, in particular Desktop API usage, to understand client’s workflow and ensure suitable use of our product offerings, while also mitigating business risks. You’ll need to have a high degree of diplomacy and the ability to engage with a wide variety of individuals in a transparent manner, including but not limited to end-users, senior market data managers, C-level executives as well as internal partners.
You’ll need to have:
- A solid knowledge of the financial services workflow across front, middle, and back office
- A familiarity with data content and licensing frameworks
- Extraordinary verbal and written communication skills
- Advanced negotiation skills
- A strong attention to detail
- Demonstrable business insight in a client-facing capacity
- Knowledge of and interest in audit and compliance
If this sounds like you:
Apply if you think we're a good match and we'll get in touch with you to let you know next steps. In the meantime, check out http://www.bloomberg.com/professional.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Open Date - 5th December 2018
Close Date - 4th January 2019