CIS Lead Technical Communicator

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London

Posted Mar 22, 2018 - Requisition No. 66173

Financial firms rely on dozens of critical systems to develop and execute strategies, evaluate risk, track P&L, manage sales and trading, and handle settlement. The constant challenge is the complexity of integrating these systems so that data moves correctly across the enterprise, at higher speeds and lower costs. Building solutions in-house can take a large team and a larger investment. Integrators and consultants may not understand a firm’s business model or data. That’s where we come in.

Here in the Connectivity and Integration Services (CIS) team, we help firms handle that complexity. Providing common tools, services and expertise, we enable firms to simplify technology relationships, which ultimately drive lower total cost of ownership, faster time to market and improved transparency. With our track record in delivering hosted solutions and our understanding of our customers’ needs, we believe we are uniquely positioned to help clients with this challenge.

What's the role?

You will be responsible for defining and owning the strategy for all technical writing and client-facing technology sales material for the global business. Leading a small team you will form an integral part of the go to market process ensuring that all new products are released with high quality supporting specifications, client facing fact sheets, user guides, training material and media content. You will also be responsible for the management of our intranet utility used to house internal documentation, operating procedures and FAQ's.

We'll trust you to:

  • Set vision and execute on strategy for all technical communications
  • Plan, develop, organize, write and edit operational procedures and manuals
  • Analyse documents to maintain continuity of style of content
  • Manage updates and revisions to technical literature
  • Maintain a comprehensive library of technical terminology and documentation

You'll need to have:

  • Proven experience working in a technical writing position
  • Proven competency in delivering high quality client facing materials in a variety of different mediums
  • Authoring Technical Specifications and Developmental Guides
  • Experience in managing a team
  • Excellent written and verbal communication skills
  • Strong attention to detail and a track record of managing large scale global initiatives
  • Skilled at prioritization and multi-tasking

We'd love to see:

  • Exposure to programming / scripting languages
  • Understanding of capital markets and the trading life cycle

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

http://www.bloomberg.com/professional

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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