Content Support Specialist - Exchanges | London | Bloomberg Careers

Content Support Specialist - Exchanges

Careers at Bloomberg

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London

Posted Jun 16, 2022 - Requisition No. 104550

You're on the pulse of market movements and live for the details beyond the headlines. You love to build relationships and always look to provide excellent customer service. As a natural problem solver, you thrive on building innovative solutions to complex problems.

Our Team

 
Bloomberg runs on data. In our Data business, we're responsible for supplying it – our Content Acquisition and Business Management team (CABM) is all about capturing and integrating data to provide our customers with information they need. The team is comprised of several teams focusing across: Pricing, Research, Exchanges, Product Development, Contracts, and Market Structure.
We are looking for a highly creative and motivated individual to work in the Exchanges & Data Model team in our London office. This is an exciting opportunity for individuals who enjoy working in a dynamic, deadline driven environment to deliver the highest quality real-time data to our customers across all asset classes such as equities, derivatives & fixed income.
We are responsible for developing real-time market data feeds from exchanges and managing that market data for our internal and external customers. The group is responsible for managing projects, trouble-shooting our market data feeds, building relationships, onboarding new content and exploring business opportunities with the Exchanges.

The Role

 
You will focus on providing our customers (both internal and external) with high-level customer service on all questions related to our exchanges data. In addition, Content Support Specialists will work on projects to improve workflows, automate, maintain and improve existing content. You will work closely with our clients, Exchanges, Engineering and other internal teams to ensure successful support and delivery of Exchange products to Bloomberg customers.

We’ll trust you to:

 

  • Provide front-line customer support for all exchange market data on Bloomberg
  • Liaise with various internal teams such as Engineering, Product, Sales, Support and Global Data teams to resolve problems, improve data quality and on-board new content
  • Manage existing exchange data content
  • Act as the main point of contact for any issues with exchange market data
  • Drive process improvements, and operational and workflow efficiency
  • Understand customers consume market data

You’ll need to have:

 

  • Experience working for an Exchange or in the Market Data industry
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Excellent analytical and problem-solving skills
  • Awareness of project management lifecycle
  • Excellent verbal communication, written and organisational skills
  • Interest in SQL
  • Proficiency in Excel
  • Excellent documentation skills

Does this sound like you?

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are!
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email emea_recruit@bloomberg.net. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk

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