Posted Jun 12, 2017 - Requisition No. 58938
We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. To be successful we need people and teams who have the passion and pace to deliver to our clients. Our teams consist of individuals who are analytical, organized and results oriented with a passion for great customer service.
The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region.
You’ll be trusted with the responsibility for ensuring the timely receipt of invoices, answering all customer queries (including checking and following up on overdue accounts). You will also gain exposure to many internal departments, such as Sales, Communications and Installations to best equip you to answer clients' queries. You'll work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as participate in regular team meetings with Sales to build strong working relationships and identify key areas for improvement. From time to time, you will also be required to make client visits.
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.