Enterprise Services - BPO Workflow Specialist

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Posted Jan 11, 2023 - Requisition No. 113337

An exciting and new opportunity has opened up to join the Bloomberg Product Oversight team in London. This critical team dives deep into the very roots of our client’s workflow to get a comprehensive understanding of their business. The team aligns client workflow and data consumption with the appropriate contractual framework and Bloomberg offering, protecting both our clients and Bloomberg. With both a consultative and analytical approach, they examine client data workflows, content licensing frameworks and strategic initiatives working closely across all internal lines of business. With such close proximity to our clients, the team is at the forefront of being able to provide business and product gaps to our management to better improve our offerings.

Does this sound like you? Let us tell you more.

What’s the Role?

You will be proactively analysing existing client profiles, specifically Bloomberg data downloads, to understand client’s workflow and ensure suitable use of our product offerings, while also mitigating business risks. You’ll need to have a high degree of diplomacy and the ability to engage with a wide variety of individuals in a transparent manner, including but not limited to end-users, senior market data managers, C-level executives as well as internal partners.

You’ll need to have:

  • A solid knowledge of the financial services workflow across front, middle, and back office
  • Extraordinary verbal and written communication skills
  • Advanced negotiation skills
  • A strong attention to detail
  • Demonstrable business insight in a client-facing capacity

We’d love to see:

  • A familiarity with data content and licensing frameworks
  • Knowledge of and interest in audit and compliance
  • Fluency in French

If this sounds like you:

Apply if you think we're a good match and we'll get in touch with you to let you know next steps. In the meantime, check out http://www.bloomberg.com/professional.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. 

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email emea_recruit@bloomberg.net. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk

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