HR Business Partner - User Support EMEA | London | Bloomberg Careers

HR Business Partner - User Support EMEA

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Posted Apr 1, 2022 - Requisition No. 102160

We’re Bloomberg. We sit at the heart of the financial markets, from the largest sell-side institutions right through to the two-person hedge fund - we’re an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 325,000 Bloomberg Terminal subscribers.

People are Bloomberg's most critical assets and ensuring their success through measurement of individual performance is the key to our success. As part of our HR Business Partner team, you will foster strong relationship with our business to maximize the success of our employees in the organization. You will spearhead the design and delivery of people and organization development strategies in support of our strategic and operational plans. You will partner with teams across the region to advocate for continuous organizational performance improvement. You will solve complex problems while being "hands-on" on all other aspects of the role.

The HR Business Partner team influences the design and delivery of people and organizational development strategies in support of the Financial Solutions division.  We serve as frontline HR partners with global, cross-functional teams to ensure people are at the center of all business decisions and to advocate for continuous organizational performance improvement.  We work to ensure our strategies and guidance fit the evolving needs, goals, and direction of the Financial Solutions organization. We are trusted advisers in all areas of HR and are partners to our business in hiring, developing, and retaining the best talent. With trust from our business, our peers in HR, and leadership, we strive to be creative and innovative in how we support our employees.

In this role, you will be part of the team, within the Financial Solutions division, with full responsibility supporting the senior leaders within our User Support department. User Support, now over 1,300 employees globally, provide front line around-the-clock support for Bloomberg users all over the world and across multiple industries. User Support is responsible for providing the best possible user experience while becoming a reliable source, for Bloomberg clients, to make better and faster decisions on a daily basis. This is accomplished by combining strong understanding of economic principles, market players, and asset classes with expert knowledge of Bloomberg functionality and analytical tools.

We’ll trust you to:

  • Understand the vision, purpose, and strategy of Bloomberg’s Financial Solutions business and how it aligns with global HR strategies
  • Create and implement innovative HR solutions for business-critical projects like workforce planning, succession planning, D&I initiatives, leadership and development programs, organizational design, and retention strategies
  • Analyze internal/external trends and leverage robust HR data and metrics to provide insight and guidance to the Financial Products organization
  • Provide leaders with the coaching and tools necessary to accelerate their business relationships, develop their people, improve team results, and govern change across their organization
  • Combine commercial and HR expertise to build credible relationships with global stakeholders across HR and Financial Solutions
  • Provide advice and challenge leaders on how to effectively manage change within the organization, such as department reorganizations, and leadership changes, role restructuring

You need to have:

  • At least 7 years* of experience as a strategic Human Resources Business Partner, preferably in a large global organization in the finance industry
  • *Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.

  • Demonstrated expertise serving in a consultative/advisory capacity to senior leaders, crafting organizational strategy, goals and alignment
  • Hands-on experience executing and being accountable for the success of firm-wide talent initiatives in a dynamic, global collaborative environment; dedication to innovation and continuous improvement
  • Experience leading diversity and inclusion work
  • Proven experience leveraging HR data, reporting, and analytics to generate and present evolved insights that drive business-critical decisions, strategy, and improvements
  • Experience collaborating with various HR disciplines including Compensation, Recruiting, Immigration, Employee Relations, Diversity & Inclusion, and Talent Development
  • Demonstrated expertise building consensus on a cross-functional basis
  • Facilitation skills, including fostering creativity in solution design
  • BA/BS degree

We’d Love to See: 

  • Experience (or education + aspiration) in career development and implementing career programs
  • Certifications and course work in specific areas of HR expertise, including coaching

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.
Bloomberg is committed to diversity. It drives our innovation. At Bloomberg, you'll have the opportunity to go above and beyond and to take risks. You'll be a part of an organization that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, news, and media services champions innovation and empowers clients -- and offers nearly limitless opportunities for career growth.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other.

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