The Global Corporate Technology Team is responsible for crafting, deploying, and supporting Bloomberg’s internal IT systems. This includes our global corporate network plus all of the hardware, software and enterprise applications used by nearly 21,000 employees in more than 170 state of the art offices around the world. We focus on enterprise solutions, productivity tools, and IT systems integration which helps move all of Bloomberg's businesses forward.

The Role:

As a Mac Desktop Engineer you will be part of an agile team of subject matter experts focused on innovative design and implementation of all things Mac at Bloomberg.  You will promote the best possible employee experience and the highest levels of productivity as you evaluate, recommend, design and engineer products using the industry’s leading technologies.  Activities you can expect to be involved in include:

• Leading various product enhancements and initiatives to maintain and improve the user experience on Mac at Bloomberg
• Designing and engineering macOS systems to Bloomberg standards for optimal performance and stability
• Evaluating Beta versions of macOS for compatibility with Bloomberg requirements
• Executing Proof of Concept (PoC) tests for both Apple and 3rd party software
• Developing, engineering, and evolving Mac computer policies, configurations, and workflows
• Diagnosing advanced issues encountered when integrating macOS with third party hardware and software, and performing root cause analyses
• Working closely with both Apple and 3rd party vendors to improve their products, fix bugs, and submit feature requests
• Collaborating with cross-functional teams to deliver Mac solutions that are reliable, secure, and can operate at scale
• Ongoing analysis of current processes and procedures in order to maintain them or make recommendations for improvement
• Providing Mac specific level IV escalation support for Mac Operations Engineering team members
• Assisting in the development and delivery of Mac related training through collaboration and mentorship
• Creating comprehensive documentation, including standard operating procedures (SOPs), configuration guides, and knowledge base articles

You’ll need to have:

• Experience supporting macOS in a global enterprise or large school environment
• Outstanding product & industry knowledge of macOS
• Proficiency in administering JAMF Pro for computer management
• Proficiency in Bash scripting
• Functional understanding of LDAP, Active Directory, and Single Sign-on implementations
• Good understanding of enterprise networking fundamentals including Load Balancers, Proxy Servers, Firewalls, 802.1x, etc.
• Creative thinking and strong self-motivated problem solving skills with meticulous attention to detail
• Able to research and drive complex technical solutions consisting of multiple technologies
• Experience leading projects as a technologist
• Excellent verbal, written, and interpersonal skills for interacting with both technical and non-technical audiences

We’d love to see:

• JAMF 300 (JAMF Certified Administrator), JAMF 400 (JAMF Certified Expert)
• Experience scripting with AppleScript, Python, and/or Swift
• Familiarity with REST API
• Experience with JIRA and Confluence
• Hands on experience with GitHub
• Knowledge of security fundamentals
• Experience with enterprise logging and telemetry
• Good fundamentals of Change Management and Release Management
• Experience with Agile (mainly Scrum)

Interviewing with us:

We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here:
https://www.bloomberg.com/careers/technology/engineering/software-engineering-experienced-hire 

We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know!

We have a lot of opportunities to choose from in Engineering, and it is important to us that your skills and experience align best with the team you are interviewing with. To help ensure you are placed on the right team, your application will be considered for all of our current vacancies in Engineering at the first stage of the interview process.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email emea_recruit@bloomberg.net  Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk