Posted Dec 13, 2017 - Requisition No. 63834
Bloomberg Front of House (FOH) is a key part of creating a positively outstanding first impression for all visitors and potential clients whilst maintaining Bloomberg’s reputation of customer service and innovation. Front of House is an integral part of creating and maintaining a memorable Bloomberg experience. From the minute our clients, visitors or friends walk through the front door, you will be part of the `WOW’ factor. The FOH Team plays an integral role in providing this service and one which is expected by Bloomberg Facilities Management.
Front of House is about meeting, greeting, seating, and greeting again; ensuring the guest is warmly welcomed and content until their host arrives to meet them. However, it is imperative that you focus on your responsibility for security in the building whilst maintaining an air of friendliness and professionalism.
The reception team’s prompt time keeping and impeccable appearance will be essential to the efficiency and effectiveness of the position. Outstanding Customer Service, excellent communication skills, a proactive approach to customer needs and a sound level of information systems are essential for this role.
It is our objective to consistently deliver the highest quality of customer service to all of our guests and employees.
We intend to ensure the commitment of all our team to the success of our team. We will continue to act with integrity to our guests and will strive to enhance the quality of work in the office in which we work.
We intend to continue to develop a committed and motivated workforce through effective leadership and training.
We aim to ensure that the front of house team recognise the importance of the level of service we offer to our staff and guests to our prosperity and increased expansion. It is our continuing priority to maintain and improve levels of service.
This summer we are offering a summer internship opportunity within Front of House & Hospitality for 10 weeks (2 July - 7 Sept). We are looking for an individual with passion and commitment to providing excellent customer service. Our intern will take pride in providing a welcoming, courteous and polite reception to all guests and ensure we meet their needs. They will also get involved in various administrative duties and as such, we will require the candidate to be energetic and have a positive outlook to reflect the Bloomberg brand in everything they do.
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are!
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