Technical Account Manager - Bloomberg Enterprise Solutions

Careers at Bloomberg

London

Posted Jul 11, 2017 - Requisition No. 59404

We’re Bloomberg Enterprise Solutions - fast paced, innovative and expanding. We have worked hard and smart to become the $1bn business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they prefer. Without us, they simply can’t operate.

What's the role?

You'll be the primary technical interface into Bloomberg for some of our largest clients. You'll be the trusted advisor they turn to when making major infrastructure decisions. You'll form deep, lasting partnerships at multiple levels, and be the advocate for the customer within Bloomberg, and also the advocate of Bloomberg with the customer.

Collaborating with your colleagues within our Enterprise Solutions team, you'll enable our customers to gain maximum benefit from their partnership with Bloomberg by helping them gain a detailed understanding of how our products and services can solve real problems for their business.

You will be service focussed, with customer satisfaction and relations being of the highest priority. You will also be gifted in spotting opportunities to partner further with your clients, working closely with the sales team on reaching full commercial potential.

You’ll need to speak Italian and / or Spanish, in addition to English.

We'll trust you to concentrate on the below 3 core focus areas;

1) PRESALES

  • Partner with the account team (Technical Sales Rep, Sales Specialists, and Product Specialists) to identify and qualify sales opportunities
  • Collaborate with Sales to maximise revenue
  • Understand client technical priorities and objectives and map Bloomberg solutions against those requirements
  • Provide inputs on proposed requirements for implementing and supporting new products based upon a thorough analysis of client feedback

2) IMPLEMENTATION

  • Form a comprehensive and cohesive plan in collaboration with the client for integration into target applications across multiple regions
  • Team lead the engagement leveraging the necessary internal resources to ensure a successful delivery of the agreed solution

3) ACCOUNT MANAGEMENT

  • Provide technical subject matter expertise across the Enterprise Solutions Technology product portfolio
  • Ensure a consistent, cohesive and comprehensive level of service delivery into your accounts
  • Forge deep relationships across the client's technology teams within both the vertical IT and business silos (Equities, FICC, FX etc.) and horizontal functions (CTO, Architecture, Infrastructure, Sourcing etc.)
  • Attain a deep and extensive understanding of your client's architecture, infrastructure and application environment

You’ll need to have:

  • Strong technical market data analysis experience and knowledge of financial market data products, delivery services, APIs and protocol technologies
  • Broad knowledge and experience of market data tools, reporting, entitlement and administration systems
  • Knowledge of the concepts of market data compliance rules& regulations
  • Awareness of software development, actual working experience with development would be great to see, but it's not essential
  • Awareness of trading applications and systems is also desirable
  • You'll need business fluency in Spanish and/or Italian, as well as English

If this sounds like you:

Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://www.bloomberg.com/professional/solution/data-and-content

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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