Posted Apr 13, 2017 - Requisition No. 56925
You're passionate about financial markets. You're known for your strong customer service skills.
You're the perfect person to work with clients and research contributors across LATAM. Your friends all know you as the detail oriented one and who likes nothing more than spotting ways to improve a process. You have an interest in technology and the financial markets. You love dealing with people, and you're that person who knows what customer service really means.
Content Acquisition & Business Management (CABM) is comprised of several teams: Pricing, Research, Exchanges, Product Development, Contracts, and Market Structure. We onboard an incredible amount of content so it's imperative that it's discoverable, compliant, done in an efficient manner, and compliments other Bloomberg products.We provide top level and front line technical support to our clients. We work to troubleshoot issues from inception to resolution. Our exemplary customer service means that we run and support partnerships with new and existing research providers to set up, maintain, upgrade and train users on distribution feeds all whilst working to address bespoke requirements.
Maintain and enhance client relationships
Deal with all internal and external queries and issues related to pricing
Work with third parties pricing sources
Actively approach contributors to encourage them to maintain market data contributions updated
Install and configure contributions software and work with IT contacts remotely
Assisting account managers with account support
Monitor key rates, troubleshoot technical issues and provide assistance to clients.
The desire and flexibility to learn and grow in a fast-paced environment
Excellent communication & presentation skills in English and Spanish
Proven consultative sales and customer relationship skills
Ability to work well under pressure
Strong problem solving skills
Knowledge or experience in the OTC market
Bloomberg is committed to diversity. It drives our innovation. At Bloomberg, you'll have the opportunity to go above and beyond and to take risks. You'll be a part of an organization that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, news, and media services fosters innovation and empowers clients -- and offers nearly limitless opportunities for career growth.
Apply! If we think you're a good match we'll get in touch to let you know the next steps.