Client Support Specialist | New York, NY | Bloomberg Careers

Client Support Specialist

Careers at Bloomberg

Back to Search

New York, NY

Posted Apr 8, 2022 - Requisition No. 102385

Smarter, Faster, and as always - First. That's our philosophy. Bloomberg Media empowers global business leaders with breaking news, expert opinion and proprietary data distributed on every platform, across every time zone. Like our products and solutions- our teams are agile, dynamic, and innovative. We work hard, and we work fast - while keeping up the quality and accuracy for which we're known. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We challenge each other. And through our countless volunteer projects, we help bring out the best in our communities as around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
 
Bloomberg Media Distribution is looking for a Client Services Specialist to roll up their sleeves to support a global licensing business that distributes Bloomberg content to most major publishers. We’re looking for someone driven, very well organized and comfortable wearing multiple operational hats.

WE'LL TRUST YOU TO:

  •  Be a strong and communicative team player, partnering with cross-functional teams across global offices and time zones; act as the go-to resource for our account reps so they can focus on their core task: selling
  •  Provide support to our sales reps and clients throughout the entire sales cycle from initial product trials via contract negotiations and, finally, to onboarding; this could be in sync with our account reps or in direct interaction with our global client base; tasks include drafting contracts in collaboration with the legal team, own the team’s proprietary billing tool and ensure accuracy of invoicing; provide senior management and CFO team with revenue reporting; confidently handle the day-to-day troubleshooting requirements
  •  Gain a deep understanding of Bloomberg’s ticketing systems; be highly organized maintaining open tickets and diligently pursue their resolution
  •  Think on your feet and be prepared to jump in for troubleshooting, supporting a wide range of functions and tools
  •  Be willing to learn and acquire proficiency with billing tools, client-facing product platforms, reporting functionality
  •  Handle admin requests for our Media Terminal clients
  •  
    You’ll need to have:

  •  Willingness to get your hands dirty, solving any problems needed to help projects move forward
  •  A strong bias toward action and ability to break down complex problems into steps that drive solutions
  •  Ability to take initiative and confidence working in a complex organization
  •  Experience with self-driven investigation and research, categorizing data, and handling requests with limited guidelines
  •  A high level of integrity and ability to use your own initiative with minimal direction
  •  Above average proficiency in excel and a second language are advantageous
  •  
    Does this sound like you?
    Apply! If we believe you’re a good match we'll get in touch to let you know the next steps. 
     
    Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
     
    Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net (mailto:amer_recruit@bloomberg.net).

Similar jobs

    The Bloomberg Talent Network

    Stay connected with us and be among the first to learn about new job opportunities. We’ll use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations.

    CONNECT WITH US