The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and customer support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute large scale trainings so that our clients can be served in the best possible way by the most knowledgeable salesforce.

Trainings can be in-person or remote, live or on-demand, synchronous or asynchronous, or web-based. A sophisticated learning management system keeps track of all learning activities in real time. Subject matter ranges from basic financial concepts to options pricing theory. On the other hand, trainings also include sales models, behavioral heuristics, navigating complex organizations.

An ability to delve into the content is required, but members of the team do not usually personally teach trainings, they design and manage them instead. The population of students range from new hires to accomplished sales managers.

We will trust you to:

• Be able to propose ad-hoc trainings as solutions to business challenges
• Define and design programs that are aligned with department strategy and have clear business impact
• Understand and incorporate industry, competitive and market trends in class design
• Develop methods to measure training success and to collect feedback
• Create resources, communication, websites, enrollment processes around each training program
• Have a vision for the future of the team, current industry trends, and be able to drive new initiatives
• Manage and run a training calendar and coordinate all logistical processes from start to finish

You will need to have:

• 3+ years of a proven track record working within customer support and sales organizations
• Ability to investigate, understand and improve complex and highly detailed processes
• Ease of learning new software like file sharing systems, learning management systems or video editing
• Attention to detail, keen observation skills and time management skills
• The drive to both gain and share knowledge
• The ability to solve unstructured problems
• A talent for managing without authority, influence up and network
• Strong presentation and communication skills
• A “make it happen” personality and the ability to work under pressure and to deal with tight deadlines
• Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: http://www.bloomberg.com/enterprise

If this sounds like you:

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net.