HR Learning Systems Analyst

Careers at Bloomberg

New York, NY

Posted Dec 14, 2017 - Requisition No. 63889

From exploring cutting-edge technology and the newest Bloomberg product enhancements to developing our professional and leadership skills to understanding the latest regulatory changes, learning is at the heart of everything we do at Bloomberg.

On any given day, you’ll be working with learning professionals around the world, helping them use our learning management system to deliver high-quality, engaging learning to a diverse employee population.

You’re a problem-solver who loves to get to the root cause of an issue. You can define practical solutions to any challenge. You’re a details person, who’s organized and diligent about following established procedures. You’re curious about systems and processes and spend a lot of time thinking about better, faster ways to do things. You pride yourself on providing the highest standards of customer service in the work that you do.

Our team:

The Learning Operations team has a global focus and works in close partnership with the broader HR Technology & Operations teams, HR Business Partners and HR Talent Partners, as well as training teams from each of our core business areas. Our shared mission is to develop our people, promote innovation in learning and drive operational efficiency. We play a pivotal role in running the enterprise-wide Cornerstone learning management system that provides access to a rich and varied library of learning content and development resources.

What’s in it for you:

Bloomberg invests enthusiastically in new and innovative learning technologies. As part of the Learning Operations team, you will have the opportunity to explore new solutions and help to shape our learning technology strategy. You will collaborate with a highly-engaged global team of learning and technology professionals.

We’ll trust you to:

  • Provide administration support for our Learning Management System (Cornerstone), including content management, troubleshooting and reporting
  • Resolve user support requests in a timely manner
  • Partner closely with our LMS provider Cornerstone to fix and resolve issues as they occur
  • Adhere to established best practices and procedures and maintain a sharp focus on data integrity and system governance
  • Share your wealth of knowledge with the global business admin and front-line user support admin communities
  • Understand business requirements, design and document procedures, test system enhancements and participate in change management activities

You need to be able to:

  • Deliver high-quality, responsive customer service to a diverse set of end users
  • Build strong working relationships with key partners
  • Prioritize and manage your time effectively across a range of tasks and projects
  • Thrive in a fast-paced, rapidly-evolving environment
  • You need to have:

  • 3+ years’ experience administering the Cornerstone Learning Management System
  • Bachelor’s degree or equivalent work experience
  • Proven experience collaborating on product enhancement or implementation projects
  • A problem-solving, analytical mindset

We’d love to see:

  • Experience administering Cornerstone Connect collaborative learning tools
  • Familiarity with e-Learning technology, in particular SCORM and AICC
  • Working knowledge of Workday HCM
  • Experience designing and delivering systems training for end users
  • Background in financial services or technology industries

If this sounds like you:

Apply! We'll get in touch to let you know what the next steps are.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Similar jobs