Posted Dec 20, 2018 - Requisition No. 72622
Our Global Information Systems Group (Infosys) is responsible for designing, deploying, and supporting Bloomberg’s internal IT systems. This includes our global corporate network, and the hardware and software to support nearly 19,000 employees in more than 170 offices around the world. We are also responsible for the audio-visual technology in all of Bloomberg’s public spaces (including training and conference rooms) which host more than 500,000 visitors to Bloomberg offices each year.
Our employees rely on the technology solutions and support Infosys provides to do their jobs in a dynamic, highly-demanding, technology-focused environment. We are a close-knit, hardworking team organized into 5 groups: Service Desk, Desktop Technicians, Infrastructure, Audio-Visual and Mobile Technology. Each of these groups develop, deploy, and rely on a complex set of proprietary and third-party systems to deliver the services we provide. Those systems are the key to understanding where we are doing our jobs well, and where we need to improve.
For example, our 19,000 employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services—from software download to a Desktop dispatch. We handle approximately 400+ software titles, and monitor/implement security for a global corporate network that includes 28,000 PCs, 50,000 screen displays, and 120,000 network connections.
You will be an integral member of the Information Systems Global Enterprise Infrastructure & Design Team. The primary role of this team is to architect and on-board new production infrastructure and business applications for Bloomberg’s corporate offices and business units. This will include Production system design, vendor integration, operational readiness, stakeholder communication and project management.
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