Senior Tech Ops Engineer - Bloomberg Enterprise Content Team (Consultant)

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New York, NY

Posted Mar 7, 2019 - Requisition No. 74009

If you take pride in being the go-to person for operating complex systems and enjoy working in fast-paced, client focused environment, then come join us!

Bloomberg Enterprise Content provides data products that drive the financial industry. It is a rapidly growing business that provides clients with rich programmatic access to the best financial data and services in the industry. Our products span a wide variety of asset classes and data products including Pricing, Corporate Actions, Regulatory and Reference data content sets. We build high-performance systems that feed billions of data points per day to our customers that include key financial players, and then we track and analyze that usage for operational as well as business trend identifications.

We are working aggressively at enhancing our infrastructure using technologies like Python, Java, RabbitMQ, Kafka, Hadoop, and Ceph. You will play a critical role working alongside our development and SRE teams to manage and execute operational aspects of the product. As part of our product development team, you'll be the first line of defense to triage and address issues impacting our systems. You'll start off by following a manual documented process each month geared towards our monthly metering and looking for opportunities to automate where you can. Your role will play a partner to the development team, building and maintaining software, managing releases and ensuring the highest level of quality through manual and automated quality control processes.

We'll trust you to:

  • Triage client reported as well as system generated issues
  • Execute manual testing process as currently documented, providing recommendations for improvement and automation
  • Handle the operational needs of software with the goal of improving and automating workflows
  • Be responsible for software releases and ensuring they meet the quality standards set for the group
  • Help to enhance our monitoring of alerts from the production environment and ensure a speedy resolution of issues. The ability to debug code is also a plus
  • Identify recurring issues and work with our engineering team on remediation
  • Expand automated tools e.g. continuous integration, automated testing and software installation
  • Help to promote and improve standards within the wider group. You will work with our business partners and software developers
  • Ensure that support documentation is produced, maintained and improved
  • Work with build teams to ensure applications meet operational acceptance criteria

You'll need to have:

  • 2 years of experience in a DevOps role
  • 1+ year of experience in Bash scripting and Python
  • 1+ year of experience in writing SQL queries
  • Knowledge of best practices and IT operations in a highly available service
  • Strong communication and interpersonal skills

We'd love to see:

  • Experience working in an agile and test-driven development environment
  • Enthusiasm to adapt to new technologies

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