Posted May 8, 2018 - Requisition No. 66985
As a Senior UX Researcher in our Enterprise Products group, you will play a crucial role in enhancing Bloomberg’s iconic Professional Service, aka the Terminal, on the desktop and mobile.
The UX Research team answers the driving questions posed by our designers and product teams. We evaluate early stage concepts to help establish direction and assess the effectiveness of products as they are being adopted. As practice experts, we mentor UX designers in their research efforts. We evangelize the value of UX research and thoughtful design through session observations, presentations and lab tours, and outreach to the larger UX community. Our mission is to make the complex, simple.
UX Researchers are responsible for leading qualitative user research initiatives that inform critical decisions for current and future Bloomberg products. They work closely with cross-product teams to design and execute exploratory field studies with users and subject-matter experts. Additionally, they plan, recruit for, and conduct usability analyses in our state-of-the-art usability lab, in the field, or using remote tools. They draw upon years of experience conducting user research and their knowledge of design principles to conduct various types of usability inspections -- identifying key issues that are likely to arise within and across our products.
UX Researchers collaborate closely with designers, product managers, and engineers and deliver persuasive and compelling findings to executive stakeholders. The ideal candidate is driven by the desire to be a user advocate and is passionate about gathering insights based on direct observation to create products that are intuitive and satisfying.
Please note that our application requires a portfolio submission. Make sure to provide us with a link to your portfolio or submit a pdf when you apply.
Your portfolio should include deliverables that display your mastery of methodologies. Ideally you would have something to show how you helped conceive a product or service (Persona, User Journey, Workflow Diagram, etc.) and something to show how you conducted an evaluion (Usability report, Heuristic Review, etc.).
We are as interested in seeing details about your process (ex: research plan, discussion guide) as we are in seeing the quality of your reporting.
Please do not, without proper consent, share or disclose to Bloomberg any confidential or proprietary information that you may have obtained in connection with employment with any other employer, or which may be considered the Work Product of any other individual or entity.
Apply if you think we're a good match. We'll get in touch with you to let you know the next steps but in the meantime feel free to learn more about our division and our UX team.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.