Posted Apr 25, 2018 - Requisition No. 66742
We’re Bloomberg Enterprise Data - fast paced, innovative and expanding. We have worked hard and smart to become the $1bn business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they prefer. Without us, they simply can’t operate.
The Enterprise Data Support Teams are responsible for ensuring the client production experience. Due to business growth, we are looking to appoint an additional Team Leader, reporting to the Americas Head of Service Delivery.
One of Bloomberg’s key differentiators is our level of customer service. It’s something we are proud to be known for in the industry. In this player/coach role, you will ensure your team provide s a premier level of service whether answering questions on our data content and technology or investigating and troubleshooting a reported service delivery issue. You will also own some key client relationships, and will attend client meetings with colleagues from our Sales or Technical Account Management teams.
Building and maintaining a strong internal network is also critical. On a daily basis you will interact with multiple business areas in order to ensure a seamless level of outstanding customer service. So be prepared to demonstrate your strong communication and collaboration skills!
Importantly, you take pride in developing your team, managing them through the changing business environment associated with the fastest growing businesses in Bloomberg.
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.