Technical Account Manager - Third Party Indices

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Princeton, NJ

Posted May 13, 2024 - Requisition No. 125242

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes.

Our Team:

The Third Party Index Team supports Bloomberg’s suite of Indices to fulfill our clients’ benchmarking and custom index needs. In addition to establishing and maintaining our strong relationships with Third Party Index data providers, out team is dedicated to developing the most efficient ways to ensure our data acquisition, data processing and data delivery mechanisms are accurate, timely, and meet Bloomberg’s highest quality standards.

The Role:

We have an exciting opportunity for a highly motivated individual to join our team as an Index Data Technical Account Manager focusing on the Fixed Income asset class. Your role will be vital in supporting the dissemination of third party index data. In order to do so you will need to build strong relationships with our Content Partners, have a deep understanding of the technology stack used, and be able to find opportunities and address any challenges as they are presented.

We'll Trust You To:

  • Establish, maintain, and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of data
  • Provide outstanding support so that they trust us with their valuable content
  • Take ownership of any opportunities to improve our data products, acquire new content, or enhance the customer experience
  • Be a domain expert within fixed income, building specialist knowledge in our infrastructure and fixed income workflow
  • Prioritize and manage projects to support out content partners and improve our data product
  • Support our Bloomberg clients and provide exceptional customer service through the help desk platform
  • Collaborate with our partners across the organization including Engineers and Product Managers

You'll Need to Have:

  • A Bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
  • Minimum of 2 years experience working the Financial Industry or working directly with clients
  • Foundational knowledge of fixed income as an asset class
  • Good interpersonal skills and a desire to work directly with our customers
  • Effective project management skills and ability to prioritize tasks accordingly
  • Experience in applying business intelligence to help spot trends, identify gaps, and areas for improvement
  • Ability to troubleshoot, identify technical issues, and devise solutions that will ultimately make our client workflows and internal processes more efficient
  • Ability to isolate issues and resolve problems logically
  • Ability to adapt within a fast-paced and dynamic environment, and an interest in working on multidisciplinary teams
  • Desire to improve and further develop our products

We'd Love to See:

  • Master's degree or equivalent experience or certification such as a CFA charter holder or CAIA
  • Experience in customer service or client relationship management
  • Experience working with international business groups and clients
  • Prior experience and understanding of debt securities
  • Knowledge in Information Technology and Statistical Analysis or Computer Programming for example: Excel, SQL, and/or Python

Does this sound like you?

Apply if you think we're a good match! We'll get in touch to let you know what the next steps are! In the meantime, feel free to have a look at this:

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email (Americas), (Europe, the Middle East and Africa), or (Asia-Pacific), based on the region you are submitting an application for.

Salary Range: 75,000 - 95,000 USD Annually + Benefits + Bonus

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

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