Posted Oct 5, 2017 - Requisition No. 62508
You’re the first of your friends to know about a major economic event. You have an appetite not only to see the world but to learn what makes it tick. You build relationships quickly and effortlessly and have a real desire for a career in a client-facing role. You're professional and personable, intelligent and analytical. You're a solution-provider, with a passion for providing platinum customer service.
On the Analytics Help Desk, our clients always come first. We provide round-the-clock support for Bloomberg Terminal users all over the world and across multiple industries. We interact directly with clients via our 'Instant Bloomberg' chat system, answering their questions and conducting training.
We’re a calm voice in a busy, volatile market. Our clients rely on us to help them make better, faster decisions using the power of the Bloomberg Terminal. On any given day we respond to over 12,000 queries in more than 15 languages. The variety of the problems we solve is incredible. One moment, we could be working with a Portfolio Manager who’s worried about risk. We show her how to use the Risk Analytics platform to find the most volatile securities in her holdings. The next - we may be chatting to a trader who needs help understanding the liquidity profile of two potential investments. We teach him how to size them up against each other.
In Sales, we‘re the face of Bloomberg for our clients. Equally consultative and entrepreneurial, we’re relied upon to manage existing client relationships, while being given the responsibility and autonomy to identify new business opportunities throughout North America.
We make regular visits to our clients to support and train them, discovering new business leads by making prospecting calls and networking. We work in a fast-paced, rapidly changing market and to be successful, it’s crucial we stay one step ahead, pre-empting our clients’ needs and presenting them with ground breaking solutions, before they even know they need them.
Colleagues across the company depend on us to communicate new functionality and Bloomberg offerings to the market. We demonstrate how Bloomberg solutions will help our clients make the best investment/trading/business decisions, making their day to day business smoother and more profitable.
Your journey at Bloomberg will begin with a week of classroom based financial product and Terminal functionality training, to broaden your knowledge of the global financial markets and our market leading Bloomberg solutions. After your training, you’ll join a team where you’ll immediately begin collaborating with interns on Analytics and Sales projects.
You’ll have the opportunity to interact with clients, making valuable contributions by taking part in sales campaigns, promoting product features and prospecting for new business. Hands-on individual and group projects will allow you to experience how your full-time career could evolve.
To round out your experience, you’ll attend lunch and learn sessions, designed to teach you about our diversified group, and there will be plenty of opportunity to meet Bloomberg leaders at a variety of networking events. Of course we also want to give you the chance to get to know your peers, so you’ll also take part in volunteering activities and social events with interns from other departments. Throughout the internship, you’ll be supported by your manager, mentor and your recruiter to ensure you receive regular feedback on your work and help navigating the company.
Apply! If we think you are a good match we'll get in touch to let you know the next steps.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.