Technical Writer/Instructional Designer for BQuant and BQL | San Francisco, CA | Bloomberg Careers

Technical Writer/Instructional Designer for BQuant and BQL

Careers at Bloomberg

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San Francisco, CA

Posted Mar 31, 2022 - Requisition No. 102118

The Team:

Bloomberg’s Product Documentation team creates user assistance materials that span business areas across the financial markets! We partner with Product, Technology, and UX teams to investigate requirements in an upbeat environment, characterized by frequent product updates and quick time-to-market. Our team members have the skills to solicit business needs, jump quickly from discovery to draft, and shift seamlessly between deliverables and writing styles.

We are a highly collaborative team of 20+ writers that values peer-to-peer editing, an iterative writing process, and cooperative idea generation! Though we move quickly and strive to perfect the art of balancing competing priorities, we put a premium on quality -- both of writing and ideas.

What's the role?

Finance is changing, and fast; new financial professionals are learning Python to build their own custom analytical solutions. Bloomberg has identified an opportunity to reach this tech-savvy client base by creating a product that opens our data, core products, and visualizations to data scientists, ML researchers, and quantitative modelers.

The BQuant platform and Bloomberg Query Language (BQL) allow users to bring their own algorithms to our data. Our service provides a unified environment where users can develop their code and test, share, and deploy it easily. Our impact? Providing the entire industry with tools that are currently only available to large banks and hedge funds.

We're looking for a technical writer with coding acumen and a strong background in instructional design to implement an online learning strategy for BQuant, Python, BQL, and proprietary Bloomberg APIs. This role will collaborate closely with Product Managers, Engineers, UX Designers and Researchers, and other Technical Writers to create client-facing instructional materials for financial professionals with various levels of coding experience.

We'll trust you to:

  • Work directly with cross-functional team members to deliver a well-rounded instructional strategy for BQuant and BQL
  • Perform needs analysis with subject matter experts (SMEs), help define learning objectives, and decide on the appropriate e-learning solutions
  • Apply modern learning theory to structure highly effective learning flows
  • Develop style guidelines, standard methodologies, and processes to ensure other content producers align with a unified strategy
  • Develop processes for ongoing evaluation and maintenance of all learning assets
  • Strategize and write deliverables for a comprehensive body of documentation, including API documentation, user guides, tutorials, FAQs, and more
  • Manage a high volume of projects and priorities

You'll need to have:

  • 5+ years of technical writing experience
  • Demonstrated experience applying learning theory and instructional design
  • Strong, flexible writing skills appropriate for a client audience

  • A consistent track record of success interacting with all levels of stakeholders, including business specialists, development teams, UX, and senior management
  • Strong project management skills, including the ability to prioritize multiple projects at once with variable timelines
  • Experience working directly with SMEs to write content for multiple mediums (documents, videos, interactive learning modules, instructional graphics, and more)
  • Experience with Python and APIs such as pandas, matplotlib, and NumPy

We'd love to see:

  • Grounding in cognitive and the learning sciences
  • Degree or certification in instructional design, design thinking, human learning theory, or related
  • Solid understanding of the financial markets
  • Experience documenting APIs and other technical artifacts
  • Ability to author in Markdown
  • Editing experience
  •  
    If this sounds like you:
    Apply if you think we're a good match and we'll get in touch with you to let you know next steps. In the meantime, check out http://www.bloomberg.com/professional.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net

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