Posted Oct 31, 2018 - Requisition No. 71666
You're the first of your friends to know about a major economic event. You have an appetite not only to see the world but to learn what makes it tick. You build relationships quickly and effortlessly and have a real desire for a career in a client-facing role. You're professional and personable, intelligent and analytical. You're a solution-provider, with a passion for providing platinum customer service.
On the Analytics Help Desk, our clients always come first. We provide round-the-clock support for Bloomberg Terminal users all over the world and across multiple industries. We interact directly with clients via our 'Instant Bloomberg' chat system, answering their questions and conducting training.
We're a calm voice in a busy, volatile market. Our clients rely on us to help them make better, faster decisions using the power of the Bloomberg Terminal. On any given day we respond to over 12,000 queries in more than 15 languages. The variety of the problems we solve is incredible. One moment, we could be working with a Portfolio Manager who's worried about risk. We show her how to use the Risk Analytics platform to find the most volatile securities in her holdings. The next - we may be chatting to a trader who needs help understanding the liquidity profile of two potential investments. We teach them how to size them up against each other.
What's in it for you?
It's rare to find an opportunity that gives you such early exposure to clients. You'll begin your career in the Analytics department, where you'll be responsible for providing the best possible user experience for our Bloomberg Terminal clients. It's here also where you'll join a comprehensive training program, covering all aspects of the financial markets - economic principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools the Bloomberg Terminal has to offer.
Your journey at Bloomberg will begin with supporting the management team on the operational side of the business, ensuring our Support Structure for our clients is well rounded and running smoothly, followed by a classroom based financial product and Terminal functionality training, to broaden your knowledge of the global financial markets and our market leading Bloomberg solutions. After your training, you'll join our Analytics team where you'll immediately begin collaborating on Analytics and Sales projects.
You'll have the opportunity to interact with clients, making valuable contributions by taking part in sales campaigns, promoting product features. Hands-on individual and group projects will allow you to experience how your full-time career could evolve.
Apply! If we believe you are a good match we'll get in touch to let you know the next steps.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.