Posted Feb 23, 2017 - Requisition No. 57161
You're the type of person who has a passion for taking raw numbers and turning them into actionable insights for the world's business and financial decision makers. Your friends all know you as the one who has a true interest in technology, and who likes nothing more than spotting ways to improve a process. You have a natural eye for detail, an interest in the financial markets and you thrive in a team environment. More so, should you enjoy dealing with people, thrive in a team environment and be someone who knows what customer service really means, we would love to have that initial conversation with you.
You will be working as a dispatched worker at Bloomberg in Korea. Bloomberg runs on data, and our Global Data department is responsible for finding it and supplying it to our clients. Data Acquisition in Seoul is involved in a wide variety of pricing projects that contribute to the accuracy and timeliness of the Bloomberg product. Our analysts apply problem-solving skills to identify innovative workflow efficiencies, and they implement technology solutions to enhance our systems and processes- and all this while providing platinum customer support to our clients.
- Monitor and maintain existing data content by gathering data from providers and hand-entering it on the terminal
- Deliver high-quality customer support with scripted responses over the phone
- Learn about specific Bloomberg data feeds, technology and functionality from the Bloomberg Terminal manual, and guide clients during training sessions
- Any other ad-hoc administrative projects
- Excellent communication and customer service skills
- Keen interest in financial markets
- Ability to interact with clients within the financial industry
- Attention to detail & ability to work on time sensitive issues in a real-time environment
- Must be organized, detail-oriented and have the ability to multi-task
- Ability to work in a close team environment as well as independently
- Fluency in English and Korean is a must
Apply! If we think you're a good match we'll get in touch to let you know the next steps.
*Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.