Posted Sep 18, 2018 - Requisition No. 68705
In our Analytics department, we aim to enhance the Bloomberg terminal experience. We respond to our client's queries with quick and accurate solutions. We proactively identify and position undiscovered features of the terminal that have been developed with that user in mind. Our prestigious service levels are driven and exemplified by our management team.
We are looking for a new Team Leader to join our management team. They would be responsible for developing our people and our business, ultimately driving an expansion of the Analytics service model. In order to be successful in the role, it is critical to have an enthusiasm for strategy, driving results and developing our future talent.
The Analytics Team Leader role is multi-faceted. On a day to day basis, Team Leaders will be responsible for the direct management of their team members. This encompasses operational oversight, as well as a direct involvement in their professional development. Team Leaders will be expected to contribute to the effective running of the department i.e. ensuring coverage across all product areas and providing a point of escalation for our clients. They will service our clients directly by providing solutions in strategic and sensitive areas such as calls to new users and API limit breaches. Furthermore, the role entails a strategic involvement in key initiatives such as usage calling campaigns, training and departmental workforce planning.